Tlajomulco de Zuniga, JAL, MX Technical Trainer (R)

Requisition ID: 108837-0

Sales Engineer 2

Education : Bachelor’s degree, communications, journalism, marketing, information systems.
Experiencie:
3+ years in technical training, instructional design, or technical marketing (ideally in SaaS or a high-tech industry).

Knowledge:
● Technical Literacy: Ability to quickly learn complex software/hardware; familiarity with [Insert specific tech stack, e.g.,
APIs, Python, Cloud Infrastructure].
● Communication Mastery: You can explain the same concept to a CTO and a non-technical end-user with equal clarity.
Skills / Competencies:
● Creative Flair: Experience with content tools (e.g., Camtasia/Premier Pro for video, Canva for design, Google
Workspace for docs/slides).
● Adaptability: You enjoy the "switch" between deep-focus course building and fast-paced marketing deadlines.
● Familiarity with CRM and PRM ecosystems (e.g., HubSpot, Kiflo)

Responsibilities / Activities:
1. Technical Training & Education
● Curriculum Development: Design and maintain comprehensive training programs, including slide decks, training videos,
and certification paths.
● Live Instruction: Lead webinars and virtual (or in-person) workshops for clients and internal teams.
● Knowledge Base Management: Keep documentation and "How-To" videos up to date as the product evolves.
2. Content Creation
● Product Evangelism: Translate technical jargon into compelling value propositions for blogs, whitepapers, and case
studies.
● Multimedia Production: Script, record, and edit high-impact product demos and "Quick Tip" series that capture attention
on social media and in sales pitches
● Growth Enablement: Partner with Marketing and Sales to build technical toolkits—such as comparison guides and
feature deep-dives—that accelerate the closing of complex deals.