Tlajomulco de Zuniga, JAL, MX IT Communications Specialist 3 (N)

Requisition ID: 97616-0

Corporate Communications Specialist 3
 

Requirements:

• Bachelor's degree in English, Communications, Marketing, or a related field.

• Minimum of 3-5 years of experience in IT communications or a related field, with a proven track record of developing and executing successful communication strategies.

• Exceptional written and verbal communication skills,1 with the ability to translate complex technical information into clear and concise language.

• Strong interpersonal and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.

• Proficiency in Adobe Photoshop for graphic design and image editing.

• Demonstrated experience in designing and delivering live and recorded video training.

• Experience in video production and editing.

• Strong working knowledge of Google Workspace productivity suite, including Gmail, Docs, Sheets, Slides, Drive, Meet, Calendar, and Sites.

• Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.

• Experience managing Intranet sites.
   

  Duties:

• Strategic Communication Planning:

• Develop and implement strategic communication plans to effectively promote IT products, services, and initiatives to the global employee base.

• Conduct audience analysis and tailor communication strategies to meet the specific needs of diverse user groups.

• Measure and analyze the effectiveness of communication initiatives, providing data-driven recommendations for continuous improvement.

• Content Creation and Management:

• Create and manage compelling content for a variety of communication channels, including intranet portals, newsletters, email communications, video content, and presentations.

• Ensure all communication materials adhere to brand guidelines and maintain a consistent tone and voice.

• Write and edit technical documentation and user guides to ensure clarity and accessibility.

• Multimedia Development and Training:

• Design, develop, and deliver engaging live and recorded video-based training sessions for IT products and services, tailored to different user skill levels.

• Produce and edit high-quality video content to support IT initiatives, training programs, and informational updates.

• Utilize graphic design skills, including proficiency in Adobe Photoshop, to create and modify visual assets for presentations, promotional materials, and digital platforms.

• Collaboration and Project Management:

• Collaborate with IT teams and stakeholders to gather information and ensure accurate representation of technical concepts.

• Manage communication projects from conception to completion, adhering to deadlines and project management methodologies.

• Participate in cross-functional projects, providing communication expertise and support.

• Platform Administration:

• Serve as the primary system administrator for the Video Content Management platform, ensuring optimal functionality and user experience.

• Manage and maintain content on the company intranet.

• Quality Assurance:

• Review and edit all communication materials for accuracy, clarity, and consistency.

• Develop and maintain communication style guides and templates.